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Service Indicators

INDICATORS 20072008
F.3 FIRE PREVENTION 
The following indicator is presented in the service indicators report and in order to compile this information, local authorities should submit the following data:

A. Total number of fire safety certificate applications received.
B. Total number of fire safety certificate applications processed (including cases deemed invalid).

202


317
128


128
CP.1 PARTICIPATION IN LOCAL YOUTH COUNCIL/COMHAIRLE NA N-OG SCHEME 
The following indicator is presented in the service indicators report:
Percentage of local schools and youth groups involved in the local Youth Council/ Comhairle na n-Og scheme. 50 45.45
C.1 WORKING DAYS LOST TO SICKNESS 
The following indicator is presented in the service indicators report:
A. Percentage of working days lost to sickness absence through certified leave.
B. Percentage of working days lost to sickness absence through uncertified leave.

5.61

0.01

6.13

0.59
C.2 STAFF TRAINING AND DEVELOPMENT 
The following indicator is presented in the service indicators report and in order to compile this information, local authorities should submit the following data:
Expenditure on Training and Development as a percentage of total payroll costs: 6.7 6.1
E.2 DRINKING WATER ANALYSIS 
The following indicator is presented in the service indicators report:
A. Percentage of drinking water analysis results in compliance with statutory requirements with regard to public schemes.
B. Percentage of drinking water analysis results in compliance with statutory requirements with regard to private schemes (where appropriate).
97


96.21
96.54


95.66
E4: HOUSING WASTE SENT FOR RECYCLING 
The following indicator is presented in the service indicators report:
A. Percentage of household waste collected from kerbside, which is sent for recycling.
B. Tonnage of household waste collected from kerbside, which is sent for recycling.
30

4752
17.05

2361.74
E5: HOUSEHOLD WASTE SENT FOR LANDFILL 
The following indicator is presented in the service indicators report:
A. The percentage of household waste collected which is sent to landfill.
B. The tonnage of household waste collected which is sent to landfill.
70

11129
82.95

11487.29
GLASS 
The following indicator is presented in the service indicators report:
A. The number of Bring Sites for recycling.
B. The number of Civic Amenity Centres for recycling.
C. The total number of facilities for recycling.
D. The number of locations for recycling per 5,000 of population.
47

2

49

4.02
50

2

52

4.27
CANS 
The following indicator is presented in the service indicators report:
E. The number of Bring Sites for recycling
F. The number of Civic Amenity Centres for recycling.
G. The total number of facilities for recycling.
H. The number of locations for recycling per 5,000 of population.
47

2

49

4.02
42

2

44

3.61
TEXTILES 
The following indicator is presented in the service indicators report:
I. The number of Bring Sites for recycling.
J. The number of Civic Amenity Centres for recycling.
K. The total number of facilities for recycling.
L. The number of locations for recycling per 5,000 of population.
10

2

12
10

2

12
BATTERIES 
The following indicator is presented in the service indicators report:
M. The number of Bring Sites for recycling.
N. The number of Civic Amenity Centres for recycling.
O. The total number of facilities for recycling.
P. The number of locations for recycling per 5,000 of population.
24

2

26

2.13
18

2

20

1.64
OILS 
The following indicator is presented in the service indicators report:
Q. The number of Bring Sites for recycling.
R. The number of Civic Amenity Centres for recycling.
S. The total number of facilities for recycling.
T. The number of locations for recycling per 5,000 of population.
0

1

1

0.08
18

2

20

1.64
OTHER MATERIALS 
The following indicator is presented in the service indicators report:
U. The number of Bring Sites for recycling.
V. The number of Civic Amenity Centres for recycling.
W. The total number of facilities for recycling.
X. The number of locations for recycling per 5,000 of population.
0

2

2

0.16
0

2

2

0.16
E7: LITTER PREVENTION AND ENFORCEMENT 
The following indicator is presented in the service indicators report:
A. Number of full-time litter wardens.
B. Number of part-time litter wardens.
C. Number of litter wardens (both full- and part-time) per 5,000 population.
D. Number of on-the-spot fines issued.
F. Number of prosecution cases taken because of non-payment of onthe-spot fines.
G. Number of prosecutions secured in cases taken because ofnonpayment of on-the-spot fines.
K. Percentage of areas in the local authority that are unpolluted (i.e. litter-free).
L. Percentage of areas in the local authority that are slightly polluted with litter.
M. Percentage of areas in the local authority that are moderately polluted with litter.
N. Percentage of areas in the local authority that are significantly polluted with litter.
O. Percentage of areas in the local authority that are grossly polluted with litter.
2

5


0.57

316

19

5

0

89

9

2

0 2

2

5

0.57

229

1

0

10.42

50.00

33.33

4.17

.08

E8: ENVIRONMENTAL COMPLAINTS AND ENFORCEMENT 
The following indicator is presented in the service indicators report and in order to compile this information, local authorities should submit the following data:
A. Total number of cases subject to complaints concerning environmental pollution (relating to waste, litter, water pollution, noise pollution, air pollution).
B. Number of complaints investigated.
D. Number of enforcement procedures taken.
3104

3361

598
4988

4994

622
E9: PERCENTAGE OF SCHOOLS PARTICIPATING IN ENVIRONMENTAL CAMPAIGNS 
The following indicator is presented in the service indicators report:
A. Percentage of primary schools participating in environmental campaigns.
B. Percentage of secondary schools participating in environmental campaigns.
91

98
80.99

100
H1: HOUSING VACANCIES 
The following indicator is presented in the service indicators report:
A. The total number of dwellings in local authority stock.
C. The overall percentage of dwellings that are empty (excluding those subject to major refurbishment projects).
D. The percentage of empty dwellings unavailable for letting.
E. The percentage of empty dwellings available for letting.
1938

6

78.99

21.01
1997.75

4.07

76.62

23.38
H2: AVERAGE TIME TAKEN TO RE-LET AVAILABLE DWELLINGS 
The following indicator is presented in the service indicators report and in order to compile this information, local authorities should submit the following data:
The average time taken (in weeks) from the date of vacation of dwelling to the date when all necessary repairs are carried out which are deemed necessary to re-let the dwelling. 2.23 54
H3: HOUSING REPAIRS 
The following indicator is presented in the service indicators report:
Number of repairs completed as a percentage of the number of valid repair requests received. 86 89.95
H4: TRAVELLER ACCOMMODATION 
The following indicator is presented in the service indicators report:
Total number of traveller families accommodated as a percentage of the targets set in the local traveller accommodation programme. 33.3 50.0
L.1 LIBRARY PUBLIC OPENING HOURS 
The following indicator is presented in the service indicators report:
A. Average number of opening hours per week for full-time libraries. 
B. Average number of opening hours per week for part-time libraries (where applicable).
40.83

14
42.4

22.63
L.3 LIBRARY STOCK The following indicator is presented in the service indicators report: B. Number of items issued per head of population (county/city wide) for books.
C. Number of items issued per head of population (county/city wide) for other items.
3.21

0.08
3.54

0.18
L.4 INTERNET ACCESS THROUGH LIBRARIES 
The following indicator is presented in the service indicators report:
Number of Internet sessions provided per 1,000 population. 570.5 419.03
M.1 NUMBER OF MOTOR TAX TRANSACTIONS 
The following indicator is presented in the service indicators report:
A. Number of motor tax transactions which are dealt with over the counter.
B. Number of motor tax transactions which are dealt with by post.
C. Number of motor tax transactions which are dealt with in other ways (e.g. online, by telephone).
D. Percentage of motor tax transactions which are dealt with over the counter.
E. Percentage of motor tax transactions which are dealt with by post.
F. Percentage of motor tax transactions which are dealt with in other ways (e.g. online, by telephone).

61865

8134

13158

74.4

9.8 1

15.8

53359

8793

15628

68.60

1.30

20.09
M.2 TIME TAKEN TO PROCESS MOTOR TAX POSTAL APPLICATIONS 
The following indicator is presented in the service indicators report:
A. Number of postal applications which are dealt with (i.e. disc issued).
B. Number of postal applications which are dealt with (i.e. disc issued) on the second or third day from receipt of the application.
C. Number of postal applications which are dealt with (i.e. disc issued) on the fourth or fifth day from receipt of the application.
D. Number of postal applications which are dealt with (i.e. disc issued) in over five days from receipt of the application.
E. Percentage of overall postal applications which are dealt with (i.e. disc issued) on the same day as receipt of the application.
F. Percentage of overall postal applications which are dealt with (i.e. disc issued) on the second or third day from receipt of the application.
G. Percentage of overall postal applications which are dealt with (i.e. disc issued) on the fourth or fifth day from receipt of the application.
H. Percentage of overall postal applications which are dealt with (i.e. disc issued) in over five days from receipt of the application.
7908

167

8

51

97

2

0

1
8617

101

3

72

98.00

1.15

0.03

0.82
M.3 PUBLIC OPENING HOURS Average number of opening hours per week 32.5 32.5
P.1 - PLANNING APPLICATIONS - DECISION MAKING INDIVIDUAL HOUSES 
The following indicator is presented in the service indicators report:
A. Number of applications decided.
B. Number of decisions in Column A which were decided within 8 weeks.
C. Number of decisions in Column A which required the submission of further information.
D. Number of decisions in Column A where an extension of time was agreed to by the applicant, under section 34(9) of the
Planning and development Act 2000.
E. Average length of time taken (in days) to decide an application where further information was sought.
F. Percentage of applications granted.
G. Percentage of applications refused.
H. Percentage of cases where the decision was confirmed, with or without variations, by An Bord Pleanala.
I. Percentage of cases where the decision was reversed by An Bord Pleanala.
506

404

67

35

75

90

10

63

37
417

321

67

29

74.42

90.41

9.59

61.54

38.46
NEW HOUSING DEVELOPMENT 
The following indicator is presented in the service indicators report:
A. Number of applications decided.
B. Number of decisions in Column A which were decided within 8 weeks.
C. Number of decisions in Column A which required the submission of further information.
D. Number of decisions in Column A where an extension of time was agreed to by the applicant, under section 34(9) of the Planning and
development Act 2000.
E. Average length of time taken (in days) to decide an application where further information was sought.
F. Percentage of applications granted.
G. Percentage of applications refused.
H. Percentage of cases where the decision was confirmed, with or without variations, by An Bord Pleanala.
I. Percentage of cases where the decision was reversed by An Bord Pleanala.
58

33

21

4

76

79

21

75

25
30

15

15

0

77.87

86.67

13.33

66.67

33.33
OTHER: NOT REQUIRING ENVIRONMENT IMPACT ASSESSMENT 
The following indicator is presented in the service indicators report:
A. Number of applications decided.
B. Number of decisions in Column A which were decided within 8 weeks.
C. Number of decisions in Column A which required the submission of further information.
D. Number of decisions in Column A where an extension of time was agreed to by the applicant, under section 34(9) of the
Planning and development Act 2000.
E. Average length of time taken (in days) to decide an application where further information was sought.
F. Percentage of applications granted.
G. Percentage of applications refused.
H. Percentage of cases where the decision was confirmed, with or without variations, by An Bord Pleanala.
I. Percentage of cases where the decision was reversed by An Bord Pleanala.
781

609

165

7

74

96
4
67
33
513
427
83
3
75.16
92.98
7.02
91.30
8.70
OTHER: REQUIRING ENVIRONMENT IMPACT ASSESSMENT 
The following indicator is presented in the service indicators report:
A. Number of applications decided
B. Number of decisions in Column A which were decided within 8 weeks.
C. Number of decisions in Column A which required the submission of further information.
D. Number of decisions in Column A where an extension of time was agreed to by the applicant, under section 34(9) of the
Planning and development Act 2000.
E. Average length of time taken (in days) to decide an application where further information was sought.
F. Percentage of applications granted.
G. Percentage of applications refused.
H. Percentage of cases where the decision was confirmed, with or without variations, by An Bord Pleanala. 
I. Percentage of cases where the decision was reversed by An Bord
1
0
1
0

108
0
0
100
2
1
1
0
108
100
0
-
-
OTHER: NOT REQUIRING ENVIRONMENT IMPACT ASSESSMENT 
The following indicator is presented in the service indicators report:
A. Total number of cases subject to complaints that were investigated.
B. Total number of cases subject to complaints that were dismissed
C. Total number of cases subject to complaints that were resolved through negotiations.
D. Number of enforcement procedures taken through warning letters.
E. Number of enforcement procedures taken through enforcement notices.
F. Number of prosecutions.
220
30
134
217
129
56
256
77
193
219
126
35
P.3 PLANNING PUBLIC OPENING HOURS 
The following indicator is presented in the service indicators report and in order to compile this information, local authorities should submit the following data:
Average number of opening hours per week. 37.5 37.5
P.4 PRE-PLANNING CONSULTATION 
The following indicator is presented in the service indicators report and in order to compile this information, local authorities should submit the following data:
A. Number of pre-planning consultation meetings held
B. Average length of time (in days) from request for consultation with local authority to actual formal meeting for pre-planning consultation.
1523
10.07
1262
10.42
P.5 NEW BUILDINGS INSPECTED 
The following indicator is presented in the service indicators report:
Buildings inspected as a percentage of new buildings notified to the local authority. 23 33.51
REC.1 CHILDREN'S PLAYGROUNDS 
The following indicator is presented in the service indicators report:
A. Number of children's playgrounds per 1,000 population directly provided by the local authority.
B. Number of children's playgrounds per 1,000 population facilitated by the local authority.
0.07
0.12
0.10
0.13
REV.1 HOUSE RENT 
The following indicator is presented in the service indicators report:
A. Amount collected at year end as a percentage of amount due from House Rent.
B. Percentage of arrears on House Rent that are 4-6 weeks old.
C. Percentage of arrears on House Rent that are 6-12 weeks old.
D. Percentage of arrears on House Rent that are more than 12 weeks old.
92
8.1
9.775
71.88
91.06
19.13
12.47
68.41
REV.3 COMMERCIAL RATES 
The following indicator is presented in the service indicators report and in order to compile this information, local authorities should submit the following data:
Amount collected at year-end as a percentage of amount due from Commercial rates. 91 84.73
REV.4 REFUSE CHARGES 
The following indicator is presented in the service indicators report and in order to compile this information, local authorities should submit the following data:
Percentage of households paying refuse charges (including waivers) at year end.    
REV.5 NON-DOMESTIC WATER CHARGES 
The following indicator is presented in the service indicators report and in order to compile this information, local authorities
should submit the following data:
Amount collected at year end as a percentage of amount due for Non-Domestic Water Charges. 40 48.33

 

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