Cross Cutting Principles:
Social exclusion stems from structures and processes which exclude certain people from full participation in the mainstream of Irish society. Dealing effectively with social exclusion and the creation of strategies to promote social inclusion is a challenge facing local authorities. The role in tackling exclusion has been linked to the strategic objectives of the organisation. The setting of these strategic development objectives will take account of the principles, targets and objectives set out in the National Anti Poverty Strategy. Sligo local authorities have, and will continue to develop appropriate social inclusion strategies at local level which will underpin and strengthen the national action being taken. This includes playing a proactive role in the social issues affecting tenants through the estate management programme.
The Equality Act 1998 prohibits discrimination on grounds of martial status, family status, gender, age, religion, race, disability, sexual orientation and membership of the Traveller community. Sligo local authorities have developed and introduced Codes of Practice in relation to equality and significant flexibility has been introduced to work practice to enable a better balance in home and work demands. An Equality Officer and Equality Action team have been appointed to promote equality issues and devise measures to achieve improvements. In relation to the employment of people with disabilities, Sligo local authorities have achieved and surpassed the government target of 3%. Sligo Local Authorities Equality Action Team comprises representatives of all staff, trade unions and management. The team have a proactive brief to enhance and further develop and initiate equality goals and objectives toward a better work environment. The team also has a role in reviewing policies and procedures in terms of equality proofing and legislation regarding equality in the workplace.
Providing quality customer service is a key element of the current reform process for local authorities. This includes improving and sustaining the quality of all services to ensure that they are able to meet socially recognised needs, to guarantee access to services for all citizens who need them and fairness in the allocation of resources for those for whom needs are greatest. Sligo local authorities have, and continue to implement significant improvements to enhance service provision, access and quality.