Publications
- Annual Report 2005
- Managers Foreword
County Manager's Foreword
Throughout 2005 Sligo County Council worked to enhance the lives of those living and working in Sligo by investing €112 million in the delivery of key infrastructure and services.
- County Manager Hubert Kearns
This includes investment in roads, water and wastewater facilities. In partnership with local agencies and the communities, the authority encouraged and supported investment in community, social and cultural facilities. The council also delivered its range of services and ensured that customers had access to the information they needed and were provided with a quick response.
In 2005 we put in place a Procurement and Project Management Team to help with the procurement of services and projects on our behalf. Through their work on projects such as the One Stop Shop at Riverside, Housing PPP’s at Carney and Ballinode, the team endeavours to develop best practice in the procurement function, to harness for the benefit of the Authorities modern innovative procurement processes and opportunities and to oversee the project management of specific capital works in both Sligo city and county.
The regeneration project underway in Cranmore continues to involve a multi-agency approach with representatives from Sligo Borough Council, the Community and local service providers participating in the regeneration process. As an active participant I have recognised the benefits of taking a multi-agency approach. This is a long-term project and we hope that it will reap benefits for those who live in the Cranmore community and in Sligo city.
Our investment in Library services was rewarded with the shortlisting of Tubbercurry library for the prestigious CILIP Public Library Awards which resulted in the library winning the much coveted ‘Highly Commended – Heart of the Community Award’. This is significant as it acknowledges the important role our libraries play within the community.
Providing a quality service and response to the customers we serve is at the centre of the ongoing customer service programme that Sligo Local Authorities are implementing. Actions taken recognise the need for attention to the timely delivery of services of a high quality, measured against performance indicators, personnel training and development in customer care, and more openness and transparency in decision making.
Sligo County Council is conscious that each customer has different needs and that contact is made in a variety of ways. As a result initiatives are developed and implemented to benefit customer groups in areas such as consultation, communication, complaints, information / communications technology, partnership with staff and partnership with public representatives.
Hubert Kearns
County Manager
In 2005 we put in place a Procurement and Project Management Team to help with the procurement of services and projects on our behalf. Through their work on projects such as the One Stop Shop at Riverside, Housing PPP’s at Carney and Ballinode, the team endeavours to develop best practice in the procurement function, to harness for the benefit of the Authorities modern innovative procurement processes and opportunities and to oversee the project management of specific capital works in both Sligo city and county.
The regeneration project underway in Cranmore continues to involve a multi-agency approach with representatives from Sligo Borough Council, the Community and local service providers participating in the regeneration process. As an active participant I have recognised the benefits of taking a multi-agency approach. This is a long-term project and we hope that it will reap benefits for those who live in the Cranmore community and in Sligo city.
Our investment in Library services was rewarded with the shortlisting of Tubbercurry library for the prestigious CILIP Public Library Awards which resulted in the library winning the much coveted ‘Highly Commended – Heart of the Community Award’. This is significant as it acknowledges the important role our libraries play within the community.
Providing a quality service and response to the customers we serve is at the centre of the ongoing customer service programme that Sligo Local Authorities are implementing. Actions taken recognise the need for attention to the timely delivery of services of a high quality, measured against performance indicators, personnel training and development in customer care, and more openness and transparency in decision making.
Sligo County Council is conscious that each customer has different needs and that contact is made in a variety of ways. As a result initiatives are developed and implemented to benefit customer groups in areas such as consultation, communication, complaints, information / communications technology, partnership with staff and partnership with public representatives.
Hubert Kearns
County Manager
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